Poor QBRs Are Costing You Business
I help Enterprise CSMs at B2B SaaS companies produce exceptional QBRs that deliver value.
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Just a few of the brands I've presented QBRs to:
WHY START TODAY?
Fix Your QBR Strategy to Boost NRR
Reduce Churn
A strong QBR strategy helps spot risks early, address concerns proactively, and strengthens customer relationships.
Increase Renewals
Regular QBRs highlight your product’s impact, ensuring customers see value and making renewals an easy decision.
Drive Upsells
QBRs create natural opportunities to introduce new solutions, align with customer goals, and drive organic growth.
LATEST ARTICLES
Level Up Your QBRs
Start reading today, and learn everything you need to start running exceptional QBRs, each and every time.
NICE TO MEET YOU
I'm Simon Cooper
I have spent the last 15 years working at software companies, with roles ranging from Enablement, Product Management and Customer Success. Over those many years, I have conducted hundreds of QBRs and have developed a unique perspective on what makes a great meeting, and what makes an exceptional meeting.
I'm here to pass on that knowledge to you.
READ MY STORY
"I have worked with Simon for several years and have always found him to be a fantastic communicator, highly professional, positive and a very collaborative partner."
- Jamie Dinmore
"Simon's demeanour puts clients at ease instantly and his intellect and attitude put him in the position of trusted advisor quickly and without friction."
- Phil Macartney
"Simon's impressive industry experience and consultative approach were instrumental in strengthening our relationships with existing and new clients."
- Nathan Tait-Hill
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Three main ways that I help you.
1. Coaching
1-1 coaching calls with me. Dedicated calls to discuss your specific QBR challanges.
2. Courses
Undertake self-paced learning with and learn specific tactics and strategies for your QBRs
3. Newsletter
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